Cookie Policy
This Cookie Policy explains how Biggerland Chelmsford (“we”, “our”, or “us”) uses cookies and similar technologies on https://biggerland.uk/ (the “Site”).
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They allow websites to recognize your device and remember certain information about your preferences, actions, and browsing activity in order to provide a better and more personalized user experience.
2. How We Use Cookies
We use cookies for the following purposes:
Essential Operations
To enable core site functionality such as the shopping cart, secure checkout, and customer account access.
Performance & Analytics
To understand how visitors interact with our website so we can improve our website’s speed, functionality, and performance.
Personalization
To remember your preferences, such as currency (GBP £), language settings, and browsing behaviour.
Marketing & Advertising
To provide relevant advertisements and measure the effectiveness of our marketing campaigns through third-party platforms such as Google and Facebook.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are required for the website to function properly. Without them, important features such as shopping cart functionality and checkout cannot operate.
Analytical / Performance Cookies
We use analytics tools such as Google Analytics to measure website traffic, user behaviour, and identify areas for improvement.
Targeting Cookies
These cookies record your visit to our website, the pages you visit, and the links you follow. This information helps us display advertising that is more relevant to your interests.
4. Third-Party Cookies
In addition to our own cookies, we may use third-party cookies to report usage statistics and deliver advertisements.
These may include:
Google Analytics
To help us understand how visitors interact with our website.
Meta (Facebook) Pixel
To measure the effectiveness of advertising campaigns on social media platforms.
Payment Processors
To ensure secure and reliable payment processing during checkout.
5. Managing Your Cookie Preferences
Most web browsers allow you to control cookies through your browser settings.
You can choose to:
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Accept cookies
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Block cookies
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Delete existing cookies
Please note that disabling cookies may affect certain features of our website, and some services may not function properly.
6. Contact Us
If you have any questions regarding our use of cookies, please contact us using the details below.
Business Address:
206 Moulsham St
Chelmsford CM2 0LG
Website: https://biggerland.uk/
Phone: +44 1245 697933
Email: Support@biggerland.uk
Customer Service Hours (GMT):
Monday – Saturday: 9:30 AM – 4:30 PM
Sunday: Closed
Customer Support Response Time:
Our customer support team responds to all inquiries within 24 hours during business days.